Help Centre

Welcome to the Trade360 Help Centre

You’re not alone. If you’re experiencing a problem or have any questions, chances are you’re not the first, either.

To help you along the way, here you can find answers to (hopefully) all of your questions, whether related to
finances, administration or technical matters.

Simply click on the category in the menu and see if your question has been asked in the past.

If you cant’ find it, simply contact us.

We’ll be happy to help.


Crowd Tech Ltd has temporarily suspended the opening of new trading accounts. Existing trading account holders will continue to be serviced. Please note that Crowd Tech Ltd no longer collaborates with Athena Investments Dom Maklerski S.A. (AIDM) as its Tied Agent in Poland

RISK WARNING: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70.06% of retail investor accounts lose money when trading CFDs with Trade360. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Learn more about managing risks.